Why Snafu?


Welcome to Snafu, a newsletter about behavior change.

As we wind down the last few weeks of 2024, I’ve been reflecting on why I write and what this newsletter is for.

If you're enjoying Snafu, it would mean the world to me if you would share it! Was this sent to you? Subscribe here.

Why Snafu?

I stumbled into the phrase SNAFU by accident. Last winter, my father and a close friend both asked me, quite out of the blue, if I knew what SNFU means.

I’d thought “snafu” was an English word that means a small mistake. SNAFU is an acronym that originated during World War II, coined by soldiers to describe the commonplace messiness of war, military bureaucracy, and the human experience. It stands for Situation Normal: All Fucked Up.

I embraced the word for three of reasons:

  • the original military dark humor
  • my own somewhat mistaken interpretation meaning small mistake or misstep
  • A reminder of two people I love

When we’re learning something new, everything comes as the result of trial and error – though baby steps, through small mistakes.

For me, Snafu – the word, not the acronym – has come to mean the small mistakes that result in learning. And the challenging, oftentimes hilarious, lessons we learn along the way.

I’ve been writing this newsletter for 18 months and haven't missed a single week of publishing! The time has come to reevaluate the purpose of the newsletter, what I'm trying to accomplish with it, why I write it, and what it means.

Origin stories

I’m fascinated by origin stories because it is during those periods that character gets made.

I’m less interested in T.E. Lawrence’s exploits in Arabia, and more about how he came to become the world-changing character he was.

I've been a longtime fan of Tim Ferriss. But then the podcast and books he’s known for, though I'm intrigued by his come up – by who he was during his most difficult times.

Starting Robin’s Cafe in 3 weeks, and then selling it on Craigslist is one of my origin stories. Those early days of building my brick-and-mortal business made me who I am today.

Snafu is my attempt to document lessons learned over the last decade I would have enjoyed reading 5 and 10 years ago.

Advice I wish I’d had

Years ago, as a member of his Behavior Design lab at Stanford, BJ Fogg told me not to try to persuade the unpersuadeable. That is a moment I’ll never forget.

Snafu is my attempt to document lessons learned for myself, so that I remember them.

Sitting down to write each day forces me to clarify my thinking, to articulate my beliefs.

Snafu is my effort to document my own and other people’s learnings, to learn from the mistakes that make us who we are.

The crafts of writing & teaching

I've always loved the craft of writing. But up until recent years I was too ashamed of the potential of a typo to publish most of what I wrote. I still cringe when someone points out grammatical mistakes in my work, but I’ve learned to also say “Thank you.”

Snafu is my attempt to train myself to write. Maybe not John McPhee quality of writer, but someone who can assemble words in a way that might impact people.

I’ve been very fortunate in my life, and met a lot of people along the way who’ve shaped my learning. Teachers and friends have turned up at just the right time, when I needed a lesson or a next step.

Sometimes the right nudge at just the right time is all someone needs to transform their life or work. Change comes through minuscule steps – right up until those changes transform your trajectory. This newsletter is my attempt to offer small steps, and to make those steps smaller.

My hope is that Snafu might be a platform for some of those lessons for others.

What it all means

Life is short, and then we die.

We are tiny, insignificant on a large globe, and our Earth is insignificant against the scope of the universe.

I like gallows humor inherent in the acronym SNAFU because that humor recognizes our insignificance against the backdrop of the universe, and laughs, anyway.

That Snafu means “Situation Normal: All Fucked Up” is hilarious. Even more funny to me is that I’ve used the phrase “snafu” all my life without even knowing that acronym.

As Maya Angelou said, "When you know better, do better." That’s how learning works. We make the same mistakes until we learn to outgrow them, and then we make different mistakes until we outgrow those.

Life is a process of making mistakes again and again. Until we learn better. Hopefully, those mistakes are small enough that we don’t die, learn, and grow.

3 things I’ve loved this week

Idea I’m considering: "Nobody's coming"

Decades ago, my best friend offered me the phrase “nobody’s coming.” In other words: nobody is coming to save you.

When she said that, it hit me hard. I wanted to believe that someone, somewhere would be there to support me. And there’s a real dichotomy because as humans we are, all of us, co-dependent. We need each other in order to survive.

But ultimately we are, each of us, responsible for ourselves – and only ourselves. There isn’t anyone else.

Social media account I love: Nature is Metal

I've always enjoyed gallows humor. I believe that the world and Human Experience comes with a fair amount of struggle and hardship and that when we try to deny those challenges we make matters worse, not better.

I've long held that being optimistic is a competitive advantage, but being optimistic doesn't mean denying the challenges in the world around us.

The world is hard. Don’t argue with that reality. It is faster and more effective to live with that reality, and plan accordingly.

Article I'm referring back to: How to run an un-conference?

I've been referencing this article to a lot of people lately. Though I wrote it in 2016, there's a lot about it that is, if anything, more relevant now than when I organized my first un-conference in 2016.

There's enormous benefit in hosting evenings. You become the center and generate enormous goodwill. And there's no better way to run an event than let you attendees set the agenda.

Support Snafu

This newsletter is free and I don’t run ads. But I do spend dozens of hours researching and writing about selling each week. Here’s how you can support.

Share Snafu - If you're enjoying Snafu, it would mean the world to me if you would share it with one person who you think would like it. What friend, co-worker, or family member comes to mind? Forward this along!

Books by Robin - I've published two books - so far! If you’re interested in learning to do a handstand, check out How to Do a Handstand. If you’re building a company or want to improve your company’s culture, read Responsive: What It Takes to Create a Thriving Organization.

Thanks for your support! It means the world.

Until next week,
Robin

This newsletter is copyrighted by Responsive LLC. Commissions may be earned from the links above.

2560 Ninth Street Suite 205, Berkeley, CA 94710
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Snafu, a newsletter about behavior change

Learn how to sell without being salesy. For anyone who has something to offer but is a bit hesitant about asking people to buy.

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